Firm IT Infrastructure Upgrade Notice

At JCox CPAs & Advisors, we’re committed to delivering smarter, faster, and more secure service to our clients. That’s why we’re excited to announce that during our firm closure from April 16, 2025, through April 28, 2025, we are rolling out major upgrades to our IT infrastructure and client-facing systems.

New IT Infrastructure + System Upgrades
We’ve invested over $30,000 in brand-new servers and computers, improving the speed, reliability, and security of our operations. This investment ensures we remain efficient, protected, and equipped to meet your needs with the highest standards of service.

New Payment Platform Is Live
Along with these upgrades, we’ve launched a new and secure client payment platform. Effective immediately:

> Clients should no longer utilize any of the old payment systems that may still appear active — they are being phased out.
> Our new platform offers fast, secure, and user-friendly payment features including ACH, debit/credit options, auto-pay, and real-time invoicing.

Secure Client Portal Access Remains Active
While our office is closed, clients may continue to access our secure client portal as normal for document uploads and viewing. If you experience any issues accessing the portal or require assistance during this transition:

Please email us immediately at ncox@jcoxcpa.org, and we’ll ensure your request is addressed promptly.

We thank you for your continued trust and patience during this scheduled downtime. These enhancements are all part of our long-term commitment to providing world-class CPA services that are efficient, secure, and tailored to your business and personal needs.


JCox CPAs & Advisors, P.C.
Committed. Engaged. Responsive.